Frequently Asked Questions

Everything you need to know about shopping at Reitmans.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day return policy for most items. Products must be unworn, unwashed, and have all original tags attached. Returns can be made by mail or at any Reitmans store location.

Do you offer international shipping?

Currently, Reitmans ships exclusively to addresses within Canada and the United States. Please check our shipping page for specific rates and delivery times.

How do I find the right size?

We provide a comprehensive size guide on every product page, featuring measurements for petite, regular, and tall fits to help you find your perfect match.

What payment methods do you accept?

We accept major credit cards including Visa, Mastercard, and American Express, as well as PayPal and Reitmans gift cards.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. Once an order is placed, we are unable to make modifications or cancellations, but you may return the items once received.